Interactive Customer Display solution at Apotek Hjärtat

The interactive customer displays at Hjärtat also display the Item list of the transaction next to the CRM content. Instead of a CRM tablet this is a touchscreen second monitor attached to the same POS which is also an interactive customer display.

In 2018 we rolled out the ID24 software on the existing “interactive customer displays” (“ICD”) at one of the largest pharmaceutical chains in Scandinavia to simplify for members to update their optin to follow the GDPR regulation. We were able to make a POS integration without any additional changes needed to the POS software. We also wrote Windows drivers to handle the touch events in the best way for both the cashier and the customer inputting their consent on the interactive customer display.

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