Digital Forms & CRM Sign Ups
Replace paper forms, shared devices and manual data entry with a guided digital experience.
NEXT GENERATION STORES
15+
YEARS OF EXPERIENCE
ACCELERATOR COMPANY 2026–27
20+
COUNTRIES
ID24 solutions
Main use cases
High-impact solutions for better customer experiences, stronger control and increased loyalty.
Target Audience
Reach a targeted audience of approximately 400,000 people in the Nordics and 7 million across Europe.
AI Fraud Detection
Deviatiq uses AI to analyse transaction data and identify deviations and activity that stand out.
Resilient Payments
Payments should keep evolving — and keep working when the usual flow does not.
Explore the ecosystem
More ID24 solutions
A complete portfolio of solutions and consultancy services for modern retail, hospitality and banking.
Select any solution to see how it can support your business.
Use case
Find relevant transactions faster
Finding a problem is often harder than investigating it. A retailer may have millions of transactions and extensive BI reporting, yet an audit or loss prevention team still needs to know where to start.
Deviatiq continuously analyses transaction behaviour and brings transactions that stand out into a focused review queue. A user can move from an identified deviation to the underlying transaction and cashier history without building new reports or repeatedly filtering large datasets.
This gives internal audit, loss prevention and operations teams a practical starting point for investigation. Existing BI tools remain valuable for reporting and analysis. Deviatiq adds a layer focused on finding the exceptions worth reviewing.
Use case
Turn more customers into members.
Right where you meet them.
Many chains still rely on SMS links or QR codes to complete membership registration. But every extra step creates friction — and some chains see only 30–40% of customers complete an SMS sign-up.
ID24 lets customers complete the entire registration on the customer-facing display at checkout. They can enter and confirm their details before leaving the store, turning more sign-up requests into completed memberships.
No app. No QR code. No follow-up SMS.
Just a completed registration.
Display 1
Name confirmation
Signature
Display 2
Signature
Duo Input — patented software
Two screens.
Two users.
One seamless experience.
Standard operating systems are not designed for two people using separate touchscreens within the same application at the same time. Duo Input solves this challenge with patented software for simultaneous touch input across multiple displays — without cursor conflicts, interruptions or complex hardware workarounds.
Customers and staff can review, enter, confirm and sign information together while each uses their own screen. From loyalty sign-ups and returns in retail to hotel check-in and digital forms at a bank branch, Duo Input creates a natural two-user digital experience.
The result is faster and more intuitive customer interactions directly at the point of service.
Visit duoinput.comOur story
Technology at the point of service
ID24 started in 2009 with a simple idea: technology at the point of service could create better interactions between businesses and their customers.
Our roots are in customer-facing displays and two-screen interaction. Since then, we have expanded into a broader portfolio of technology and services around customer interactions and transactions — from digital forms, identification and loyalty to fraud detection, payments, hardware and targeted customer engagement.
Today we continue to develop new ways for businesses to connect with, understand and serve their customers — both at the point of service and beyond.
Looking for something from our previous website?
Visit ID24.com
Protected by design.
And by patent.
The ideas behind ID24 are protected where it matters most.
Patent for simultaneous input.
Our core technology — letting the cashier and the customer interact at the same time, without conflict — is patent-protected.
EU design patent for helper buttons.
The one-tap domain shortcuts (@gmail.com, @hotmail.com, etc.) that make email capture two seconds instead of twenty — also protected.
Globally recognised by the industry
Awards from IRUG in the US, EHI Retail Institute in Germany and Asia Retail Congress.
Alex Baker
Senior retail strategist, advisor, speaker, and podcast host with nearly 20 years of experience helping retailers, brands, and consumer businesses turn change into growth. Has advised and educated 50+ companies on consumer trends, AI transformation, innovation, technology, and retail media.
Co-host of Retailveckan Perspektiv, one of the Nordic retail industry’s leading podcast platforms, produced by Market and Bonnier News. Combines retail execution, entrepreneurship, marketing, technology, and business building to help organisations strengthen customer relevance, commercial performance, and market position.
Johan Rosenblom
Senior business and operations leader with experience in developing and scaling concept-driven retail and F&B across the Nordic region. Has held leadership roles at Starbucks, Fazer, MediaMarkt, and 7-Eleven, with a focus on growth, profitability, and operational excellence in multi-unit organisations.
Today also works as an advisor within retailtech and business development, focusing on how data and customer insight drive business value.
Yvonne Magnusson
Board professional, senior advisor, and former CEO with over 25 years of experience in retail and consumer businesses. Has led several companies through transformation and profitable growth, and today contributes through board and advisory roles with a focus on turnaround, omnichannel, AI-driven business development, and governance.
Experience from companies such as Unilever, Villeroy & Boch, Indiska, Insula, Cervera, and Wayne’s Coffee, with a strong foundation in both operational execution and strategic development.
Stefano Crozzoli
Experienced CEO with a background in developing companies through growth and turnaround. Brings a clear holistic perspective, quickly understanding the business and translating strategy into concrete priorities that drive results.
As a board or advisory board member, acts as an active sounding board — challenging, creating focus, and supporting team development, growth initiatives, and operational governance.
Contact
GET IN TOUCH
Address:
Dag hammarskjöldsväg 58C
75237 Uppsala
Dag hammarskjöldsväg 58C
75237 Uppsala