The missing piece to your
digital CRM & Clienteling
The ID24 solution plugs easily into any existing POS, CRM and E-commerce system. We have over 3000 installations in over 20 countries across multiple retail environments like fashion, pharmacy, grocery, hotels etc. We help with digital onboarding, improve the digital registration forms in-store across many countries, receive more feedback or make identification easier to see more transactions linked to contact information.
Our solution works both completely non-integrated as well as integrated with POS. Over the years we have integrated with POS companies like Diebold Nixdorf, IBM, Extenda, Futura, Hiltes and Microsoft Dynamics. Using one of our 50+ modules will not add waiting time at POS – we simply utilise the time that store staff take to process transactions, creating a better customer experience.
Any tablet as your barcode scanner
We work with any hardware – both industrial and consumer grade tablet (incl iPads, Samsung, Windows). We customise casing mounts and add features like power over ethernet (PoE) or LAN / NFC.
Explore the features we can include to your second display solution. The customer facing second display can scan 1D and 2D barcodes, identify your customers at point of purchase and also allowing the customer to enter their data themselves instead of having to say personal data over the counter.
On the image you can see different ways of customers interacting with a second display solution.
Capturing data in-store? Here are five common examples commented by our legal team
Data capture is at the heart of everything we do. The announcement of new General Data Protection Regulations (GDPR) allowed us to review how we capture data in retail and the best processes.
We know that many businesses are still unsure about the impact of GDPR, and how best to approach the subject. As a result, we put together a list of tips centered around best practice for full compliance with the regulations.
Collect contact info, identify customers easily, send e-receipts, get feedback at the POS and more. Plenty of basic features to enjoy!
Validate e-mails in real time, collect opt-in from existing members, promote app downloads, social media, integrate your franchise and more.
Create e-commerce profiles from the stores, allow customers to see available stock in-store, monitor the up time of your solution and more.
Excel at your retail business by improving data capture, achieve more likes on Facebook, use e-receipts as an engagement and more.